App / Mobile
lh777 is clear about what data we collect when you open an account, how we use it, and what choices you have. Access to our platform and the scope of this policy depend on your local law and eligible regions in Bangladesh.
When you create an account on lh777, we collect the information you provide directly — your name, contact details and the payment method identifiers you use for transactions. For Bangladesh accounts, this includes wallet references tied to bKash, Rocket or Upay when those methods are used for deposits or withdrawals. We also collect technical data your device sends automatically: browser type, IP address, session timestamps and navigation events within the lobby. This data helps us keep your account secure, verify transactions and deliver the game lobby correctly across devices. We do not sell your personal data to third parties. We may share limited data with the payment processors that handle your bKash, Rocket or Upay transactions, and with game content studios such as PG Soft, Pragmatic Play or CQ9 solely to the extent needed to deliver their game content in your session. Any third party that receives data is bound by data-handling terms consistent with this policy. Retention periods follow the schedule set by applicable jurisdiction requirements. You can request a copy of what we hold about your account at any time through the contact route described later on this page. Availability of all services described here depends on your local law and eligible regions.
This policy covers every part of your interaction with lh777 that involves personal data — from account creation through to support requests. Understanding what sits inside and outside its scope helps you know exactly what protections apply to your information.
Login credentials, session activity and account settings are fully within scope. When you change your email, update contact details or review your wallet history, those actions are governed by this policy and the data-handling rules described here.
Payment records created when you deposit or withdraw through bKash, Rocket or Upay fall within scope as account-linked financial data. We hold transaction references for compliance purposes; the payment processor itself operates under its own separate terms.
Game lobby pages, promotional notices and editorial content on lh777 are within scope when they interact with your account data. Static informational pages that collect no personal data sit outside the active data-processing scope of this policy.
Links to external sites, game studios and payment providers operate under their own privacy terms once you leave our domain. lh777 is not responsible for the data practices of third-party destinations, and we encourage you to read their policies separately.
Your account on lh777 gives you a direct route to the data we hold about you. From your account settings page you can review the contact details and payment method references we have on file, and you can submit a correction request if something is wrong. If you used bKash, Rocket or Upay for a transaction and want to check how that reference is stored, the wallet transaction section of your account shows what we have recorded. For anything you cannot resolve through the account interface — a data access request, a deletion inquiry or a question about how a specific data point is used — you can reach our policy support contact using the route described in the support section below. We aim to respond to all data-related requests within the timeframe required by applicable jurisdiction rules. We cannot guarantee processing speed, but every request is logged and tracked from the moment we receive it.
Open your account settings and navigate to the personal details section. The fields shown there reflect exactly what we hold. If any detail differs from what you submitted, use the edit function or contact support directly.
Submit a correction through the account interface or by contacting the policy support route. Include the specific field you want changed and the correct value. We verify the change against your account history before updating.
If you want to understand why a specific data point was collected or how long it is retained, send your question through the published support contact. We will identify the relevant data-handling rule and respond in plain language.
For deletion requests or formal data inquiries, use the contact route listed in the support section of this page. State your registered account identifier and describe the request clearly so we can process it without unnecessary delays.
If this policy raises questions you cannot answer by reading it, or if you need to act on a data right, these are the routes we publish for policy-related contact. Use the channel that matches your situation, and always include your account identifier so we can locate your records without delay.
Send your data request or privacy question to the support email address published on our contact page. Include your account username and a clear description of the request. This is the recommended route for formal data access or correction inquiries.
The live chat option in the account menu connects you to our support team for account-level questions including data concerns. Use this route for quicker clarification on what we hold or how a specific account field is used.
The help section inside your account lists common privacy questions and step-by-step instructions for reviewing or updating your data. Start here before reaching out directly, as many requests can be completed through the account interface without waiting for a response.
We apply access controls to your account data so that only authorised processes and staff can retrieve it. Passwords are not stored in readable form, and account sessions are protected using standard encryption in transit. We describe these controls here so you know the practical steps we take, not as a guarantee of any specific outcome.
We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. Analytics cookies help us understand which game categories and pages are visited most. You can adjust cookie settings through your browser, though some functions may not work correctly without session cookies.
We retain account and transaction records for the period required by applicable jurisdiction rules. After that period, records are deleted or anonymised. Payment references linked to bKash, Rocket or Upay transactions are kept for the minimum period required for dispute resolution and compliance.
Your account password is stored in a hashed format — we cannot read it in plain text. If you believe your account has been accessed without your permission, use the account recovery route or contact support immediately. We do not ask for your password via chat or email.
When we update this policy, the revised version is published on this page with the date of change noted at the top. Continued use of your account after a policy update indicates you have read the revised terms. For material changes, we will notify you through your registered contact detail.
These questions cover the most common things asked about how lh777 handles your data, your rights under this policy and how to act on them. If your question is not answered here, use the contact routes in the support section above.
We collect the name, email address and contact details you submit during registration. Once you make a transaction, we also record the payment method reference — for example, the wallet identifier linked to your bKash or Rocket account — along with the transaction amount and timestamp.
Game studios receive only the session data they need to load and run their games in your browser — typically a session token and region identifier. They do not receive your payment details, full name or contact information. Their own privacy terms govern how they handle session data on their systems.
Open your account settings and check the personal details and transaction history sections. These reflect the core data we hold. For a full data access request — including records not visible in the account interface — contact us through the support email published on our contact page.
You can submit a deletion request through our support email. We will delete or anonymise data that is no longer required, but we are obliged to retain certain transaction records — including those linked to bKash, Rocket or Upay payments — for the minimum period set by applicable jurisdiction requirements.
We use session cookies to keep you logged in and analytics cookies to understand lobby usage patterns. You can block or delete cookies through your browser settings. Turning off session cookies will prevent you from staying logged in, so some account functions will not work without them.
The updated policy is published on this page with the revision date shown at the top. For changes that materially affect how we handle your data, we will send a notice to your registered contact detail. Continuing to use your account after a policy update means you have read the revised version.